Our prices are unbeatable. We offer all the features and product support of others but at prices that are less than half.

Clarifications on Pricing for Call Tracking Numbers & Minutes

AvidTrak Numbers come packaged with Call Tracking Software which comprises of a hosted software solution. The call tracking service is a prepaid service which is offered on a month-to-month basis.

Our service fee structure is broken up into:

  • Monthly recurring charges for phone number rental
  • Talk time minutes for inbound phone calls

Monthly Recurring Charges for Phone Number Rental

The phone number rental is collected in advance every month on the 1st of the month. We do not refund monthly rental fee after it has been deducted from your account.

Talk time Minutes for Inbound Phone Calls

Charges for talk time on the phone use accrue daily. Your account will be charged for the amount of talk time incurred by you.

AvidTrak Solves Call Tracking Problems!

Problems  Solutions

How many call tracking numbers do I need for keyword call tracking?

Use the Estimator tool to determine how many phone numbers you will need to perform keyword level call tracking.

What happens if my account balance drops below $0?

If your account balance drops below $0 services to your account may be suspended. It is therefore essential that your account always maintain a positive balance. In the event that your credit card is declined AvidTrak’s billing system will issue a warning email advising you of the issues evidenced with your card. It is therefore important that you keep your billing email updated. Your billing email on file may be verified and/or updated by logging into your account and clicking  My Account > My Account Setting.

How to make a one-time payment in lieu of automatic recharge?

If you do not wish to use the auto recharge payment feature and prefer to make one-time payment with your credit card to top up your account then use the Add Funds Through PayPal feature. Note: You do not need a PayPal account to pay through PayPal and you may use AMEX, VISA or MasterCard to in lieu of PayPal.

Why we do not offer “Use-it-or-Lose-it” Set Pricing Schemes

If you have been doing comparison shopping you may have come across pre-packaged bundled pricing offering you rates of $25 or $30 per month for a fixed set of local call tracking numbers with pre-purchased local call minutes.

These types of bundled schemes are “Use-it-or-Lose-it” pricing contracts which serve you well only if your-monthly-usage is exactly on the dot and is not ever under or over the limitation imposed by the call tracking company. In “Use-it-or-Lose-it” pricing contracts if you under use your service, the effective cost per number and per minute becomes much higher. And you will evidence the same higher tariff if you overuse your service through overage charges.

To keep our pricing fair and actual call tracking costs transparent, we offer our clientele the ability to pick as few numbers as they wish (even one number per account is allowed). Charges for call tracking minutes are also computed based on actual usage.

We Pair With Your Marketing Tools

AvidTrak connects to the tools you use to save you time and automate mundane work.

The power to engage billions of customers on a global scale

With our platform and your ideas, you can focus on the marketing that matters.

Millions of interactions across channels with 99.999% uptime

Choose from thousands of phone numbers in dozens of countries

10,000+ businesses trust AvidTrak for communications with enterprise-grade security


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