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Call Tracking

Starter Professional Agency

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(Pricing is applicable for the US USA Flag & Canada Canada Flag)
(Rates are in USD.)
Features included per package

$15/mo

Start Free Trial

$30/mo

Start Free Trial

$55/mo

Start Free Trial
Local Numbers
total-numbers

Local Numbers:

The specified 30-day quantity of local phone numbers in each package.

5 10 30
Local Minutes
total-local-minutes

Local Minutes:

The specified 30-day quantity of local minutes in each package.

500 1500 2500
SMS
total-sms

SMS:

The quantity of SMS that an account holder can send or receive.

100 300 1000
Call Recording Minutes
total-recording-minutes

Call Recording Minutes:

The number of minutes for which call recording will be available for phone numbers with audio recording enabled.

500 1500 2500
CNAME Lookup Calls
total-lookup

CNAME Lookup Calls:

Number of calls for which caller name will be fetched (if enabled).

50 100 300
Client Accounts
total-accounts

Client Accounts:

Number of client accounts agency will be able to create.

1000

Overage

Local Numbers
total-numbers-package

Local Numbers:

Overage charges will be applied when the allocated local numbers are exhausted.

$2.000 $2.000 $2.000
Local Minutes
minutes-package

Local Minutes:

Overage charges will be applied when the allocated local minute usage is exhausted.

$0.070 $0.060 $0.050
Toll-Free Numbers
total-toll-numbers

Toll-Free Numbers:

Toll-free Numbers will incur charges as outlined on the pricing chart.

$2.000 $2.000 $2.000
Toll-Free Minutes
total-minutes

Toll-Free Minutes:

Toll-free minutes will incur charges as outlined on the pricing chart.

$0.080 $0.070 $0.060
SMS
sms-packages

SMS:

Overage charges will be applied when the allocated volume of SMS has been exceeded in the subscription period.

$0.030 $0.025 $0.020
Call Recording Minutes
call-recording

Call Recording Minutes:

The per minute overage charges beyond allocated limited in the package.

$0.010 $0.008 $0.005
CNAME Lookup Calls
toll-lookup

CNAME Lookup Calls:

Rate per lookup for the caller name.

$0.020 $0.015 $0.010

Attribution

Offline Call Tracking
Online Call Tracking
Dynamic Number Insertion (DNI)
Keyword-Level Attribution
Localized DNI

Reporting

Custom Dashboards
Custom Scheduled Reports
Email Alerts & Summaries

Call Analytics Tools

Call recording
Custom Call Tagging
Call Scoring
Text Tagging
Call transcriptions
Keyword Flagging
Custom Lead Tagging & Filtering

Available Integrations

Hubspot
Salesforce
Google Analytics 4
Google Marketing Platform
Google Ads
Google Ads Mobile Click-To-Call
Google Business Profile
Google Looker Studio
Bing Ads
Wordpress Plugin
Wix
Unbounce
Accelerated Mobile Pages (AMP) Plugin
API & Webhooks
Custom Cookie Capture
Optimizely X
Marin
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Businesses, want to retain your existing phone numbers?

Safeguard brand identity and customer satisfaction, while improving call tracking accuracy and effectiveness. Easily track marketing channels and ad performance with your existing phone numbers, no need to switch carriers.

Agencies, your toolkit for success awaits!

Get the best with ALL call tracking solutions, without needless markups or hidden fees.

  • Experience white labeling without industry markup fees
  • Manage multiple client accounts with unique user IDs and logins

Over 10,000 clients switched to AvidTrak for our competitive pricing support, remaining loyal ever since.

AVIDTRAK PRICING FAQs!

How does the free trial work?

The free trial gives you $20 in credit, available for 14 days, which can be spent on features, numbers and minutes. All call tracking features are accessible during the trial period for a comprehensive experience of the AvidTrak call tracking platform.

What happens when my free trial is completed?

After using the $20 credit or when the 14-day period ends, you’ll be prompted to add a credit card to continue as a paying subscriber. If you choose not to subscribe, your account will be deactivated, and any numbers in it will be permanently removed.

How do I become a paying subscriber?

To become a paying subscriber, follow these steps:

  1. Choose a package: Once your $20 credit is utilized or when the 14-day trial period concludes, simply select a package that suits your needs.
  2. Provide credit card details: To complete the process, provide your credit card details securely.
  3. Set up auto-recharge (optional but recommended): For a seamless experience, consider setting up auto-recharge for your account credit balance. With auto-recharge, you can establish and manage both a minimum and maximum account credit balance. This balance will cover your monthly subscription fee and any potential overage charges.

How many call tracking numbers do I need?

We recommend deploying at least one number for each marketing source.

When will I be billed once I am a subscriber?

Your credit card will be charged at 30-day intervals. If you incur overages, you’ll be charged for them on the day they occur. The overage rate per minute is multiplied by the minutes used, deducted from your account credit balance. If your balance is insufficient, your credit card will be used to fund your account.

What are overages, and when do they apply?

Overages occur when you exceed the limits of your package quota as a subscriber and the charges vary based on the specific resource (telephone numbers or talk time minutes) you exceed. Here’s a breakdown:

  • If, for instance, your 30-day monthly package includes 5 telephone numbers and 500 minutes, and you find that within the first 20 days, you’ve used up all your numbers and minutes and need more, you will incur overages.
  • Telephone number overage is calculated by multiplying the telephone number rate by the quantity of telephone numbers you add to your account beyond your package limit.
  • Talk time minute charges are deducted from your account balance daily, based on the number of minutes used that day, multiplied by the applicable per-minute charge.

What happens if my credit card doesn't auto-recharge or expires?

You’ll receive an email notification requesting you to update your card information if we can’t charge your credit card. If you fail to update it and your account balance reaches zero, your account will be deactivated.

What happens to my remaining credit balance if I cancel my paid subscription?

We will refund the balance in your account within 15 days of service termination.

Do you offer monthly invoicing with terms for corporate accounts?

Yes, AvidTrak offers Net-30 invoice terms for large enterprise accounts spending over $1,000 per month.

Do you offer large volume discounts for enterprise users?

Absolutely. Not only do we enjoy a reputation for providing impeccable customer service, but we also have the lowest prices in the industry that we offer to our enterprise clients. Tell us how much you use, and we will work up a very competitive offer for you.

Can I port my numbers out of AvidTrak?

Free trial customers must become paying subscribers before they can port out their numbers.

Can I port my numbers in from another carrier into AvidTrak?

Yes, porting is easy and free of cost. Please contact AvidTrak’s support team at signup@avidtrak.com to request number porting.

NEED MORE DETAILS?

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