Call Tracking

Deploy Call Tracking Enterprise Wide

Enterprise Call Tracking Platform

  • Get Started with Enterprise Call Tracking Platform utilizing your own numbers
  • Track calls from Offline Ads in Print, Radio and TV

White Labeled Enterprise Product Saves you Money by utilizing Your Existing Legacy Phone Network

Existing Phone Network

  • Save your investments in your existing proprietary telephony network
  • Continue to utilize your existing long distance carrier contracts and avoid paying recurring charges for numbers and talk time minutes
  • Significantly cut time to deployment and costs associated with validating new phone system

Avoid Number Porting

No Number Porting

  • AvidTrak Enterprise does not require you to port numbers to AvidTrak’s carrier
  • By retaining your own numbers you completely avoid any risk of downtime associated with number porting

Rich array of Data and Reports are Delivered to you by the Enterprise Platform

Call Tracking Reports
Phone leads tied back to:

  • Keywords used in Search Campaigns
  • Display Ad Creative and Publisher
  • Email Campaigns and Creative

View Reports Online, Download Data into Excel or Setup Automated Reporting Via Email, FTP or API

Reporting Online, FTP or API

  • Get reports delivered to you when you want and how you want
  • Report may be viewed and acquired on demand
  • Delivered Via Email or FTP

Adwords, Google Analytics & Universal Analytics, Adobe SiteCata- lyst and Marin Software

Call Tracking Accounts with Integrations into Adwords, Google Analytics, Adobe and Marin Software

  • Report phone conversions into Google Adwords
  • Use AvidTrak integration with Google Universal Analytics or Adobe SiteCatalyst to see phone conversions and path to conversion

Clarifications on Pricing for Call Tracking Numbers & Minutes

AvidTrak Numbers come packaged with Call Tracking Software which comprises of a hosted software solution. The call tracking service is a prepaid service which is offered on a month-to-month basis.

Our service fee structure is broken up into:

  • Monthly recurring charges for phone number rental
  • Talk time minutes for inbound phone calls

Monthly Recurring Charges for Phone Number Rental

The phone number rental is collected in advance every month on the 1st of the month. We do not refund monthly rental fee after it has been deducted from your account.

Talk time Minutes for Inbound Phone Calls

Charges for talk time on the phone use accrue daily. Your account will be charged for the amount of talk time incurred by you.


Questions  Answers

What are the benefits of using call tracking numbers?

Using tracking phone numbers provide you with detailed, actionable data to improve your marketing efforts. They allow you to set up A/B tests, collect valuable customer information, pinpoint less effective ads and ad placements and identify the most profitable campaigns. Analyzing call recordings can also help you improve your entire sales process and to identify top performing sales team members.

Are they expensive?

Using call tracking numbers is a very cost-effective way to improve your company’s return on investment on their advertising budget. They can significantly enhance the quality and quantity of the results and has been shown to increase ROI by as much as 20 times as prior to using them. Please see our pricing and number availability tables here.

Should I use local or toll-free numbers?

It is up to the image you are trying to project to your potential customers. Local numbers can make your callers feel more familiar with your company while toll free numbers will project a larger brand image. Your callers will also not be charged for long-distance fees if they are calling a toll free number.

What is dynamic call tracking?

Dynamic call tracking is an advanced option used for online campaigns that lets’ you trace back calls to the exact keywords that triggered them or the specific ads that resulted in a sales call. If you want to learn more about how dynamic number insertion works you can read it here.

We Pair With Your Marketing Tools

AvidTrak connects to the tools you use to save you time and automate mundane work.

The power to engage billions of customers on a global scale

With our platform and your ideas, you can focus on the marketing that matters.

795+ billion interactions across channels with 99.999% uptime

3+ billion phone numbers in 100+ countries

172,000+ businesses trust AvidTrak for communications with enterprise-grade security


Lets Start with Free Trial

Sign up

Free 14-day trial No credit card required